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Privacy Policy

At Chickle Graze, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information when you interact with us through our website www.chicklegraze.co.uk, social media, or events.

What Information We Collect

We may collect and process the following data:

  • Contact details: Name, email address, phone number (if provided when you enquire or book with us)

  • Order details: Event type, number of guests, dietary needs

  • Payment information: We do not store card details; payments are processed via secure third-party providers e.g. SumUp.

  • Website usage data: IP address, browser type, pages visited (via analytics cookies)

How We Use Your Information

We use your data to:

  • Respond to your enquiries and event bookings

  • Send confirmation emails or event details

  • Deliver pre-ordered items or event services

  • Improve our website and customer experience

  • Share updates or promotions, only if you’ve opted in

 

We do not sell or share your data with third parties for marketing purposes.

How We Use Your Information

We use your data to:

  • Respond to your enquiries and event bookings

  • Send confirmation emails or event details

  • Deliver pre-ordered items or event services

  • Improve our website and customer experience

  • Share updates or promotions, only if you’ve opted in

 

We do not sell or share your data with third parties for marketing purposes.

Cookies

We use cookies to enhance your experience and collect anonymous usage statistics.

You can manage or disable cookies via your browser settings. 

Legal Basis for Processing

We rely on the following lawful bases to process your data:

  • Consent: For email marketing (only if you opt in)

  • Contract: To process bookings and event arrangements

  • Legitimate interests: To improve our services and site performance

How Long We Keep Your Data

We only retain your data for as long as necessary.​

How We Protect Your Data

We take data security seriously and use secure platforms, encrypted connections (SSL), and password-protected systems to store and process your data.

Your Rights

You have the right to:

  • Request the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to certain processing activities. 

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To exercise these rights, please contact us at info@chicklegraze.co.uk.

Third-Party Services

We may use third-party tools such as:

  • Payment providers (e.g. SumUp)

  • Email marketing tools (e.g. Mailchimp)

  • Web analytics (e.g. Google Analytics)

 

These services process data under their own privacy policies.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the date of last update. Last Updated 04/07/2025 23:05.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: info@chicklegraze.co.uk

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